Детективска емблема и видеонаблюдение Investigator 007

TERMS AND CONDITIONS

Last updated: 11.02.2025

These Terms and Conditions (hereinafter referred to as the “Terms”) govern the relationship between СИКРЕТ СЪРВИЗ – 007 (hereinafter referred to as the “Merchant” or “We”), owner of the Detectiv007.comwebsite, and its users (hereinafter referred to as the “User” or “You”). By accessing and using the website, as well as by using the services and/or products provided by us (including an online store for surveillance equipment, detective services, video surveillance, polygraph examinations and others), You agree to these Terms.

1. GENERAL PROVISIONS

1.1. These Terms constitute a legally binding agreement between the Merchant and the User.
1.2. By accessing, browsing and/or using the Detectiv007.com website, You declare that You have read and agree to these Terms.
1.3. If You do not accept these Terms, please do not use the website or the services provided through it.

2. MERCHANT INFORMATION

2.1. Company name:
СИКРЕТ СЪРВИЗ – 007
(in a foreign language: SECRET SERVICE – 007 OOD)

2.2. Legal form:
Limited Liability Company

2.3. UIC/PIC:
207837116

2.4. Registered office and management address:
Country: Bulgaria
Region: Sofia (capital), Municipality: Sofia
City: Sofia, Oborishte District
5B Triaditsa St., fl. 4, office 402

2.5. Contact information:
Phone: +359884444007
Mail: info@detectiv007.com

3. SCOPE OF SERVICES AND PRODUCTS PROVIDED

3.1. The Merchant provides the following types of services and/or products through the website:
- Detective services, including investigations and legal consultations.
– Polygraph examinations (lie detector tests).
– Video surveillance-related services.
– An online store offering surveillance equipment and related accessories.

3.2. Detailed descriptions of the services and products, as well as the specific terms of use, are published on separate pages of the website and form an integral part of these Terms.

4. ORDER, PAYMENT AND DELIVERY TERMS (for the online store)

4.1. Order:
Orders are placed through the website. After entering the required information, the User automatically receives confirmation of the order placed.

4.2. Payment:
Payment may be made by bank transfer, credit/debit card, cash on delivery or other methods specified on the website.
Payment must be made using the payment method selected by the User.

4.3. Delivery:
Delivery terms, delivery times and delivery costs are specified when finalising the order and in the “Delivery” section of the website.

4.4. Cancellation and Returns:
The User has the right to cancel the order or request the return/replacement of purchased products in accordance with the return policy published on the website.

INTELLECTUAL PROPERTY

5.1. All content on the website (texts, graphics, logos, images, videos, etc.) is protected by copyright and other intellectual property laws.
5.2. Copying, distributing or reusing the content without the Merchant's written consent is prohibited.

6. DISCLAIMER AND LIMITATION OF LIABILITY

6.1. The Merchant makes every effort to ensure the accuracy and timeliness of the information provided but shall not be liable for errors, omissions or consequences arising from the use of such information.
6.2. The services and products are used at the User's own risk.
6.3. The Merchant shall not be liable for indirect, incidental or consequential damages arising from the use of the website or the purchased products/services.

7. PERSONAL DATA PROTECTION

7.1. Users' personal data is processed in accordance with our Privacy Policy and in all respects in compliance with the applicable personal data protection legislation.
7.2. By using the website, the User gives consent to the collection, processing and storage of their personal data as described in the Privacy Policy.

8. CHANGES TO THE TERMS AND CONDITIONS

8.1. The Merchant reserves the right to amend these Terms at any time.
8.2. Changes to the Terms will be published on the website and will take effect from the date of their publication.
8.3. The User is responsible for regularly checking the Terms for updates. Continued use of the website following the publication of changes constitutes acceptance of the updated Terms.

9. GOVERNING LAW AND DISPUTE RESOLUTION.

9.1. These Terms are governed by the laws of the Republic of Bulgaria.
9.2. Any disputes arising in connection with the use of the website and the services/products shall be resolved by mutual agreement. If an agreement cannot be reached, the disputes shall be referred to the competent courts in Bulgaria.

10. CONTACT INFORMATION

For questions related to these Terms and Conditions, the User may contact us using the following details: