Privacy Policy
Last updated: 11.02.2025
At Detectiv007.com , we are committed to protecting your right to privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our services. It describes the personal data we collect, how we use it and your rights regarding your personal data.
1. What Personal Data Do We Collect?
We collect various types of personal data, including but not limited to:
- First and last name
- Email address
- Telephone number
- IP address
- Payment information
- Service request history
- Personal information related to conducting investigations and providing detective services
This data is collected during registration, when you contact us or when you submit a service request. It is important to us to provide high-quality and personalised services that meet your needs.
2. Why Do We Collect Your Personal Data?
We collect your personal data for the following purposes:
- Performance of contractual obligations – to provide detective services, investigations and consultations.
- Customer profile support – to facilitate your interactions with our services and maintain communication.
- Payment transactions – to process payments related to the services provided.
- Marketing purposes – to send promotional offers and news if you have given your consent.
- Compliance with legal requirements – in accordance with the laws and regulations applicable to our activities.
3. How Do We Use Your Data?
Your data is used for:
- Processing requests and enquiries.
- Improving our services by analysing customer preferences.
- Communicating with you regarding news and updates to our services.
- Notifying you of changes to our terms of use and policies.
4. Protection of Your Personal Data
We take serious measures to protect your personal data. We use data encryption and ensure that only authorised employees have access to personal data. We make every effort to prevent unauthorised access to personal data.
5. Sharing of Personal Data
We do not sell or disclose your personal data to third parties without your consent, except where this is necessary for the provision of a service or required by law.
Your data may be shared with:
- Our partners involved in providing the services.
- Payment service providers for processing payments.
- Law enforcement authorities where necessary to comply with the law.
6. Your Rights Regarding Your Personal Data
You have the right to:
- Request a copy of your personal data.
- Correct or delete your personal data.
- Withdraw your consent to the processing of personal data (for example, for marketing purposes).
- Restrict the processing of your personal data or object to its processing.
You can exercise these rights by contacting us using the contact information provided on the website.
7. Cookies and Similar Technologies
Our website uses cookies to improve your experience. Cookies help us analyse website visits, personalise content and provide relevant advertising. For more information about our use of cookies, please see our Cookie Policy.
8. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. Any changes will be published on this page and the date of the latest update will be revised accordingly. We recommend that you review this page regularly to stay informed about any updates.
9. How to Contact Us
If you have any questions or wish to exercise any of your rights regarding your personal data, you can contact us at:
- Email: info@detectiv007.com
- Phone number: +359884444007
- Address: Bulgaria – 120 D Simeonovsko Shose Blvd., 1303 Sofia
Detectiv007.com is committed to protecting your privacy and will make every effort to safeguard your personal data.